Last Updated: 15.11.2025
At Trinity Body and Collision Shop (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our auto body and collision repair services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information in the following ways:
A. Information You Provide Directly
When you contact us, request an insurance estimate, schedule service, or visit our shop, you may provide:
- Name
- Phone number
- Email address
- Vehicle information (make, model, VIN, damage description)
- Insurance claim details
- Payment information (if applicable)
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- General location data
C. Information from Third Parties
We may receive information from:
- Insurance companies
- Third-party adjusters
- Payment processors
- Vehicle information databases
2. How We Use Your Information
We may use your information to:
- Provide and manage collision repair services
- Create insurance estimates and communicate with your insurance company
- Contact you regarding appointment reminders or service updates
- Improve our website and customer experience
- Respond to inquiries or customer service requests
- Process payments and maintain internal records
- Comply with legal or regulatory requirements
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Insurance companies and adjusters to process claims
- Third-party service providers, such as towing companies or parts suppliers
- Payment processors for billing purposes
- Legal authorities, if required by law, subpoena, or court order
All third parties are required to protect your information and use it only for the services they provide to us.
4. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Depending on your state or country, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To exercise any rights, contact us using the information below.
6. Cookies and Tracking Technologies
Our website may use cookies or other tracking tools to improve performance and personalize your experience. You may disable cookies in your browser settings, though some website features may not function properly.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Trinity Body and Collision Shop
6805 Luther Dr #E, Sacramento, CA 95823
Phone: (916) 545-4559